If you have not received
your order :
Please include:
- Order Number
- Full Name
- Address
- Phone Number
- Product or Product
Number
This will expedite your
requests.
ORDER PROCESSING, SHIPPING & HANDLING, DELIVERY SERVICES
Your order processes
IMMEDIATELY if you choose
Authorize. net, unless Fraud
Filters have been triggered.
If you use paypal, please
remember to click the
"Return to Merchant" link or
your order may be delayed.
Your shipping and handling
fees are calculated as close
as possible by FedEx & USPS
in "real-time".
SATISFACTION GUARANTEED
If for any reason you are not satisfied with your purchase, you can
return the unused or unworn
item for a full refund or
exchange it for another item
- no questions asked. Simply
return the unworn item with
your order number no later
than 3 days after receipt
(items must be in original
condition to qualify for a
full refund, i.e. tags,
original packaging and folds
must be visible and the
t-shirt cannot have been
washed or have had any kind
of fragrance on it to
qualify) (Videos cannot be
returned or exchanged).
If your item was ordered in
the wrong size by mistake
and it was already shipped
out, please return the item
(with tracking number) first
before we can make an
exchange. Customer will be
responsible for the shipping
back, unless we were
contacted. There will be no
exceptions to this, unless
you have shopped here before
or have called in to speak
with a rep. Please call or
email us with your height,
weight and waist size if you
are uncertain. We can help
size you, as different
manufacturer sizes may vary.
CHECKS AND MONEY ORDERS
Please allow 5 business
days, from date of receipt,
for checks and money orders
to be processed. If you
would like to expedite your
order send a money order to
us an we will be able to
process your order sooner.
Money Orders will be
processed in 2 business days
from receipt.
ALL Items Are In Stock
Unless specifically noted in
your shopping cart all items
are stocked and shipped same
day depending on the above
criteria. If you have not
triggered Fraud Filters your
item leaves same day, except
Sundays and Saturdays before
12PM.
Fraud Filter Triggering
Elements that may trigger
fraud filters are:
- Billing Address to
P.O. Boxes
- Shipping
Address/Billing Address
Mismatch
- More than one
purchase in an hour
- Orders over $500.00
unless you are a
wholesaler
- Suspicious
Transactions
- IP Velocity- Many
orders from the same IP
Address in a short
amount of time
- International orders
delivered to the U.S. or
vice versa
All of these features are
for the security of our
customers and will not pose
a long delay. If you have
any questions or concerns
regarding the information
provided on this page,
please feel free to contact
us at +1-800-987-7307.
Thank You For Choosing Us,
MMA Mat Rat
|