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Shopping Policy

If you have not received your order :
Please include:
  • Order Number
  • Full Name
  • Address
  • Phone Number
  • Product or Product Number

This will expedite your requests.

ORDER PROCESSING, SHIPPING & HANDLING, DELIVERY SERVICES

Your order processes IMMEDIATELY if you choose Authorize. net, unless Fraud Filters have been triggered. If you use paypal, please remember to click the "Return to Merchant" link or your order may be delayed. Your shipping and handling fees are calculated as close as possible by FedEx & USPS in "real-time".

SATISFACTION GUARANTEED

 
If for any reason you are not satisfied with your purchase, you can return the unused or unworn item for a full refund or exchange it for another item - no questions asked. Simply return the unworn item with your order number no later than 3 days after receipt (items must be in original condition to qualify for a full refund, i.e. tags, original packaging and folds must be visible and the t-shirt cannot have been washed or have had any kind of fragrance on it to qualify) (Videos cannot be returned or exchanged).

If your item was ordered in the wrong size by mistake and it was already shipped out, please return the item (with tracking number) first before we can make an exchange. Customer will be responsible for the shipping back, unless we were contacted. There will be no exceptions to this, unless you have shopped here before or have called in to speak with a rep. Please call or email us with your height, weight and waist size if you are uncertain. We can help size you, as different manufacturer sizes may vary.

CHECKS AND MONEY ORDERS

Please allow 5 business days, from date of receipt, for checks and money orders to be processed. If you would like to expedite your order send a money order to us an we will be able to process your order sooner. Money Orders will be processed in 2 business days from receipt.

ALL Items Are In Stock

Unless specifically noted in your shopping cart all items are stocked and shipped same day depending on the above criteria. If you have not triggered Fraud Filters your item leaves same day, except Sundays and Saturdays before 12PM.

Fraud Filter Triggering

Elements that may trigger fraud filters are:

  • Billing Address to P.O. Boxes
  • Shipping Address/Billing Address Mismatch
  • More than one purchase in an hour
  • Orders over $500.00 unless you are a wholesaler
  • Suspicious Transactions
  • IP Velocity- Many orders from the same IP Address in a short amount of time
  • International orders delivered to the U.S. or vice versa

All of these features are for the security of our customers and will not pose a long delay. If you have any questions or concerns regarding the information provided on this page, please feel free to contact us at +1-800-987-7307.

Thank You For Choosing Us,
MMA Mat Rat
 

 
PRIVACY POLICY SHOPPING POLICY